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Home » All Content » Contributors » Julena Drumi » Re-writing the rules means focusing on the little things

Re-writing the rules means focusing on the little things

February 14, 2019 by Julena Drumi Leave a Comment

Nathalie Agnew and Pauline McLaughlin
Nathalie Agnew, with colleague Pauline McLaughlin: small changes make a difference

Employee benefits

Unlimited holidays… writing your own job description…cherry picking the work you do… sounds like the perfect place to work?

Muckle Media, the creative PR agency, has rewarded its team with a range of enhanced benefits under its #LittleThings tagline, designed to make sure its employees enjoy their jobs, but also create a culture for the benefit of clients.

Owner Nathalie Agnew, who is behind the changes, says: “We believe that a happy team is a productive and creative one, which is why we are putting our team at the centre of our strategy.

“We are all adults and believe that by removing rules and restrictions our team will have a better life balance and in turn deliver more in the workplace.”

She believes that adding lots of small benefits and putting trust in employees to respond positively helps create a more productive workforce. 

“It’s the little things that make a difference every day. A colleague making your tea to someone just asking if you’re okay helps make work a better place.

“Small changes to your working environment, diet and fitness regime can make huge changes to your health and wellbeing. Little improvements such as not using disposable plastic or remembering to recycle make a big difference to the planet. That’s why Muckle Media believes that the #LittleThings are important.

“At the centre of our #LittleThings campaign is a focus on mental wellbeing and healthy living, combined with a range of perks to help our team be stronger, smarter and happier, all while improving the world around us. I can’t wait to work with our teams in Edinburgh and Inverness to roll out these benefits and provide a positive and supportive workplace of the future.”

Unlimited holiday is now available to all staff, called Mucklers, following their probation period and aims to encourage employees to take time out and feel empowered to choose how much time they take off.




Strong policies and processes are in place to ensure that clients and media can always contact a suitable member of the team and ensure timely responses to requests. Holidays will still need to be booked through the holiday system and approved by line managers, with a maximum number of people off at any one time.

This has been coupled by a new flexible working policy that will allow the team to choose where and when they work, with a focus on excellent client service and the outcomes required from each role, rather than the number of hours spent at desks.

The team are in the process of rewriting their job descriptions, replacing generic roles with individual job descriptions that allow everyone to specialise in the work they love. To create these the team have been asked to rank all the potential areas of work they do by love, like and hate, with a plan for everyone’s jobs to gradually move towards just doing the things they love. Future recruitment will focus on filling the gaps.

An enhanced flexible benefits package has been launched which provides a pot equal to 20% of annual salary on top of pay to be used to select a range of shared and flexible benefits. This includes private health care, enhanced employer pension contributions, cinema tickets, a social fund and match funding for charity fundraising.

Health and wellbeing perks include paid for gym membership, free fruit in the office, mental health first aider training and the appointment of two wellbeing ambassadors. Visiting speakers will come into the office to deliver sessions on topics ranging from yoga and mindfulness to nutrition.

 

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Filed Under: Julena Drumi, Well Being, Working Life Tagged With: Muckle Media, Nathalie Agnew, wellbeing

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